NHTSA Complaint #10683779 — 2015 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10683779 |
| Vehicle | 2015 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I WARMED THE CAR UP AND DROVE TO SHOPRITE. TWENTY MINUTES LATER I RETURNED TO THE CAR TO PUT THE STUFF AWAY TO GO HOME. WHEN I PRESSED THE BUTTON TO START THE CAR ONLY THE RADIO STARTED AND THE MESSAGE FLASHED KEYLESS START UP DEACTIVATED SEE MANUAL. I SAW THE MANUAL COULD, JUST ABOUT UNDERSTAND IT, DID WHAT IT TOLD ME NOTHING CHANGED. I CALLED ROADSIDE ASSISTANCE AT SUBARU AND THE LADY SAID IT WAS MY BATTERY EVEN THOUGH I TOLD HER WHAT THE MESSAGE SAID ON THE SCREEN. SHE SENT SOMEONE TO JUMP THE BATTERY .WHEN HE ARRIVED 50 MINUTES LATER THE CAR STARTED PERFECTLY. I CALLED SUBARU SERVICE AT MY DEALERSHIP ,THAT I HAVE USED SINCE 1979. THE PERSON I SPOKE TO SAID HE KNOWS NOTHING ABOUT IT. I LOOKED ON LINE AT THE SUBARU FORUM AND FOUND OTHERS EXPERIENCING THE SAME OR SIMILAR MESSAGE. I AM INCLUDING THEIR WEBSITE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/220162-2015-OUTBACK-NOT-STARTING. I WANT TO KNOW IF THE CAR RESETS ITSELF. NO ONE CAN TELL ME AT SUBARU (GLANNZMANS) I HAVE DRIVEN SUBARU SINCE 1979 AND THEY STARTED ALL THE TIME. THIS IS THE EYESIGHT MODEL SUPPOSEDLY REALLY SAFE BUT I DO NOT KNOW WHEN I LEAVE MY HOUSE IF THE CAR WILL START . I MAKES ME FEEL NOT VERY SAFE. *TR
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