NHTSA Complaint #10683707 — 2015 SUBARU OUTBACK

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTIALLY FAILED. WHILE THE IGNITION WORKED AND SOME WARNING LIGHTS ILLUMINATED (INCLUDING THE AIR BAG WARNING LIGHT). THE ENTIRE CENTER PANEL OF CONTROLS (RADIO, NAVIGATION, CLIMATE CONTROL, ETC.) WAS DISABLED. WE ARE CONCERNED BECAUSE THE EYESIGHT SYSTEM CONTROLS BRAKING, ACCELERATION, ETC. THE AIR BAG WARNING LIGHT ILLUMINATION IS ALSO A CONCERN. WE HAVE SEEN THAT OTHER SUBARU OWNERS ARE REPORTING SIMILAR CHRONIC ISSUES WITH THEIR NEW SIMILARLY CONFIGURED VEHICLES. *TR