NHTSA Complaint #10683313 — 2007 LEXUS RX350

2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO VEHICLE MASSIVE OIL LEAK. *SMD ON TUESDAY JANUARY 20, 2015, WHILE DRIVING, THE CONSUMER NOTICED THE REAR WINDSHIELD WASN'T CLEAR. WHEN SHE ACTIVATED THE WINDSHIELD CLEANER, ALL IT DID WAS SMEAR. SHE REPEATED THE PROCESS THREE TIMES, WITH THE SAME RESULTS. THEN, SHE NOTICED A BURNING SMELL. UPON PROCEEDING THROUGH A TRAFFIC LIGHT, SHE HEARD AN ENGINE NOISE AND WAS LOOSING ACCELERATION POWER. THE CONSUMER DECIDED TO HAVE THE VEHICLE TOWED. WHEN THE TOW TRUCK DRIVER PUSHED THE VEHICLE OUT OF THE PARKING SPACE, THERE WAS A HUGE PUDDLE OF OIL WHERE THE VEHICLE HAD BEEN PARKED. THEN SHE NOTICED, THE ENTIRE BACK, FROM THE TOP TO BOTTOM WAS COVERED IN OIL. THAT IS WHY THE WINDSHIELD FLUID KEPT SMEARING . ONCE AT THE DEALER, THE CONSUMER SHOWED THEM THE NOTIFICATION SHE RECEIVED REGARDING THE OIL LEAK. HOWEVER, THE DEALER STATED THE PROBLEM SHE EXPERIENCED WAS NOT THE PROBLEM THAT WAS COVERED. IT WAS A DIFFERENT HOSE WHICH HAD DEVELOPED A HOLE CAUSING THE MASSIVE OIL LEAK. THE OIL COOLER PIPE WAS REPLACED. *JB