NHTSA Complaint #10683028 — 2005 JEEP LIBERTY

I RECEIVED A LETTER NOTIFYING ME THAT THERE WAS A RECALL ON MY VEHICLE IN LATE AUGUST OF 2014. I HAVE CALLED THE JEEP RECALL CENTER 4 TIMES SINCE THEN AND I STILL HAVE NOT HAD MY JEEP REPAIRED. THE LAST TIME I CALLED ON JANUARY 29TH, 2015 THE CUSTOMER SERVICE REPRESENTATIVE PUT ME IN CONTACT WITH KENDALL DODGE IN MIAMI. I SPOKE TO [XXX] FROM THE CAR DEALERSHIP AND SHE ADVISED ME THAT I WAS FOURTH ON THE WAITING LIST FOR THIS REPAIR. IT IS NOW FEBRUARY 12TH, 2015 AND I HAVE NOT HEARD ANYTHING FROM KENDALL DODGE OR THE JEEP RECALL CENTER. HOW MUCH LONGER DO I HAVE TO WAIT FOR SUCH A SIMPLE REPAIR OF MY JEEP? ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/28./15*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR