NHTSA Complaint #10682957 — 2008 NISSAN ALTIMA

I OWN A 2008 NISSAN ALTIMA WITH 125000 MILES WHICH I PURCHASED NEW. I CALLED NISSAN USA TO REPORT THE DASHBOARD MELTING PROBLEM AND ALSO REPORT A WHINING NOISE COMING FROM THE TRANSMISSION. A CASE WAS OPENED AND WITHIN A COUPLE OF DAYS I WAS TOLD THERE WAS NOTHING THEY COULD DO. NISSAN WOULD HAVE REPLACED THE TRANSMISSION IF I HAD 120,000 MILES, BUT WHEN I CALLED TO REPORT THE NOISY TRANSMISSION MY ACTUAL MILES WERE 124400 MILES. THEY CLAIMED THAT I'M NO LONGER UNDER THE WARRANTY BECAUSE OF THE EXTRA 4000 MILES. I HAVE OWNED THREE PREVIOUS NISSAN CARS AND SO FAR I WAS VERY HAPPY WITH THE QUALITY AND RELIABILITY OF THE CARS. IT IS CLEARLY THAT THE ISSUES IS RELATED TO THE MATERIALS USED AND PARTS USED IN THIS MODEL AND YEAR. I WOULD LIKE NISSAN TO TAKE RESPONSIBILITY FOR THE PRODUCTS THEY MANUFACTURE AND SELL. *TR