NHTSA Complaint #10682784 — 1996 TOYOTA 4RUNNER

I WAS DRIVING DOWN THE HIGHWAY WITH MY SON IN THE CAR WHEN I HEARD A LOUD NOISE COMING FROM THE PASSENGER SIDE OF THE TRUCK AND IMMEDIATELY FOLLOWED WITH A LOSS OF CONTROL. LUCKILY IT WAS IN THE AFTERNOON AND RUSH HOUR HAD YET TO HIT SO THE NEAREST CARS/TRUCKS WERE ABLE TO AVOID ME. I LIMPED TO THE SIDE OF THE HIGHWAY AND LOOKED UNDER THE TRUCK ONLY TO SEE THAT THE FRAME RAIL ON THE PASSENGER SIDE HAD COMPLETELY SNAPPED IN HALF. UPON FURTHER INSPECTION IT HAD CLEARLY RUSTED FROM THE INSIDE OUT. I HAVE KEPT THE TRUCK IN EXCELLENT SHAPE, REGULAR MAINTENANCE, ETC AND EVEN CHECKED FOR RUST SINCE I KNEW THIS WAS AN ISSUE. HOWEVER SINCE IT RUSTED FROM THE INSIDE OUT, I HAD NEVER EVEN NOTICED. GOT IT TOWED TO THE DEALER WHO WOULD PROCEED TO INFORM ME THAT THE ONLY FIX FOR IT WAS A NEW FRAME. PERFECT 4RUNNER, LOW MILES, WITH EXCELLENT CARE TAKEN TO MAKE SURE IT WOULD LAST 300K, AND NOW ITS WORTH LESS THAN A ROTTEN BANANA. TALK ABOUT A PUNCH TO THE FACE. IM JUST THANKFUL MY FAMILY AND I WERE NOT HURT IN THIS MESS. I'VE READ ABOUT THE CONSTANT RUST ISSUES WITH THESE TRUCKS AND I PRAY THAT IT DOESN'T HURT AN ENTIRE FAMILY SOMEWHERE IN THE FUTURE OTHER THAN THEIR WALLET. *TR