NHTSA Complaint #10682507 — 2002 MAZDA TRIBUTE

TL*THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MASTER SWITCH WAS FAULTY PREVENTING THE DOORS FROM BEING LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE VEHICLE REPAIRED. HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM SINCE THE QUALITY OF THE PRODUCT USED TO REPAIR WAS POOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO ADVISED THE CONTACT THAT THE PROBLEM WAS DUE TO NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.