NHTSA Complaint #10682494 — 2002 DODGE RAM VAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10682494
Vehicle	2002 DODGE RAM VAN
Component	STRUCTURE:BODY
Date of Incident	February 3, 2015
Date Filed	February 10, 2015
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TOOK VAN IN FOR INSPECTION AND WAS INFORMED THAT THE ENTIRE FRAME HAD RUST ISSUES. WAS TOLD THE FRONT FRAME WAS SO BAD I SHOULD JUST PARK IT AS THAT ANYTHING FROM THE RADIATOR TO THE ENGINE COULD JUST FALL OUT WITH ONE GOOD JOLT. DID A LITTLE RESEARCH AND FOUND THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS WITH THE TOYOTA TRUCKS. THE BODY SHOP I TOOK IT TO SAID HE HAD 13 OF THEM THIS YEAR ALONE. I CRAWLED UNDER THERE AND THERE ARE LARGE AREAS OF FRAME THAT HAS JUST DISAPPEARED. EITHER POOR QUALITY STEEL OR IMPROPER RUST PREVENTION AT MANUFACTURE POINT COULD CAUSE THIS MUCH DAMAGE. COMPANY SHOULD BE MADE TO STEP UP AND REPLACE THE FRAMES. *TR

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