NHTSA Complaint #10397262 — 2002 DODGE RAM VAN STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10397262
Vehicle	2002 DODGE RAM VAN
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	April 15, 2011
Date Filed	April 24, 2011
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TOTAL LOSS OF STEERING DUE TO SEVERE FRAME ROT, WHICH LED TO THE DETACHMENT OF THE STEERING MOUNTS ON THE PASSENGER SIDE. LUCKILY IT HAPPENED AT A SLOW SPEED, AT THAT POINT HAD TO BE TOWED. HAD JUST EXITED HIGHWAY AT SPEEDS OF 65 MPH. I INFORMED DODGE OF THIS PROBLEM APPROXIMATELY 6 MONTHS AGO, BASICALLY THEY DON'T CARE. VEHICLE IS ONLY 8 YEARS OLD. IF IT IS HAPPENING TO MY VAN IT IS HAPPENING TO ALL VANS. ACTION NEEDS TO BE TAKEN QUICKLY IN ORDER TO SAVE LIVES. *TR

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