NHTSA Complaint #10681969 — 2011 HONDA PILOT STEERING

Complaint Details

ODI Number	10681969
Vehicle	2011 HONDA PILOT
Component	STEERING
Date of Incident	July 30, 2014
Date Filed	February 8, 2015
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS

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#11302473 — January 28, 2020 — WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST ...

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