NHTSA Complaint #10681879 — 2007 FORD FREESTYLE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10681879
Vehicle 2007 FORD FREESTYLE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 138,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

HELICOPTER NOISE STARTED IN DECEMBER 2014. YOU HEAR THE WHIRLING SOUND IN PARK NEUTRAL AND REVERSE- SOUNDS FINE IN DRIVE. DRIVING FINE. NO LOSS OF POWER THIS VEHICLE GETS DRIVEN ABOUT 100 MILES A DAY. LAST WEEK HAD DEALER LOOK AND TELL ME THE TORQUE CONVERTER ABOUT TO BREAK. CAN ONLY FIX IT WITH COMPLETE NEW TRANNY INSTALL. $6300!!! TOOK IT TO INDEPENDENT TRANSMISSION GUY AND TELLS ME SAME THING WITH LOWER PRICE. 2 HOURS LATER AFTER I STOPPED CAR AND WENT INTO STORE AND STARTED CAR UP AND THE WRENCH WAS LIT UP ON DASH. NO POWER. REVVING REALLY HIGH. BUCKING AND UNDRIVEABLE. GOT A CODE READER AND CODE P042-HYDRAULIC PRESSURE UNIT CAME UP LET CAR SIT FOR 30 MINS THEN TURNED CAR ON AND WRENCH DISPLAY GONE! MOVED CAR OUT OF ROAD TO SAFETY AND THERE IT SITS. SHOULD I BE FIXING A CAR THAT CANNOT BE GUARANTEED TO NEVER DO THIS AGAIN AS ALL CVT TRANSMISSIONS DO THIS? HOW CAN FORD BE OK WITH THIS? MY VEHICLE IS AMAZING AND ROOMY AND SAFE AND I HATE TO THINK ITS READY FOR THE JUNKYARD AT 140K. SO DISAPPOINTED WITH FORD. PLEASE JOIN ME IN HOPES THAT FORD WILL STEP UP TO THE PLATE AND ACKNOWLEDGE THIS. *JS

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