NHTSA Complaint #11352733 — 2007 FORD FREESTYLE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO STALL WITH THE CHECK ENGINE WARNING LIGHT APPEARING ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND PLACED THE VEHICLE INTO PARK. THE CONTACT THEN PLACED THE VEHICLE BACK INTO DRIVE AND THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE FAILED ACCELERATE ABOVE 15 MPH. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WAS DIAGNOSED WITH A POSSIBLE TRANSMISSION FAILURE. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.