NHTSA Complaint #10681828 — 2008 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10681828
Vehicle	2008 BUICK ENCLAVE
Component	STEERING
Date of Incident	January 31, 2015
Date Filed	February 6, 2015
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING AND VIBRATING ALONG WITH AN ABNORMAL NOISE UPON TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING PUMP BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

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