NHTSA Complaint #11373598 — 2008 BUICK ENCLAVE

THE POWER STEERING ON MY VEHICLE HAS BEEN FAILING MORE FREQUENTLY TO THE POINT I'M AFRAID TO DRIVE IT. I AM A POLIO SURVIVOR AND DEPEND ON THE FULL FUNCTION OF MY RIGHT ARM @ ALL TIMES. SINCE PURCHASING THE 2008 ENCLAVE IN JUNE 2019, THE POWER STEERING HAS BEGUN FAILING EVERY TIME I USE THE VEHICLE. THE WORST FAILURE WAS ON THE FREEWAY @ 80 MPH WHILE RETURNING HOME TO IDAHO, FROM THE DEATH OF MY FATHER IN TUSCON. THE STEERING FAILED WHILE I WAS NEGOTIATING A CURVE. I WAS ABLE TO PULL OUT OF THE CURVE @ THE LAST MINUTE. IT SCARED ME HALF TO DEATH! OVER THE LAST FEW MONTHS, THE STEERING HAS BECOME MORE IMPOSSIBLE TO MANAGE, WHICH HAS CAUSED THE ROTATOR CUFF OF MY RIGHT ARM TO BECOME EXCEEDINGLY MORE PAINFUL. THE POWER STEERING PUMP HAS BEEN AN ON GOING ISSUE WITH THESE CARS TO THE POINT OF THE PUMP BEING REDESIGNED BY GMC. I FEEL THIS ISSUE IS A SERIOUS SAFETY HAZARD AND WARRANTS A RECALL. SINCERELY, [XXX], RN (RETIRED) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR