NHTSA Complaint #10681625 — 2010 NISSAN MAXIMA

MY CAR WOULD NOT START WAS ABLE TO OPEN THE DOORS TO THE CAR BUT COULD NOT START THE CAR. CAR WAS TOWED TO NISSAN SERVICE STATION WAS TOLD THE STEERING LOCK HAD TO BE REPLACED FOR INTERNAL FAILURE AND IT WAS NO LONGER UNDER WARRANTY. $899.67 DOLLARS LATER AND AS I'M LEAVING THE SERVICE STATION I'M TOLD MY WARRANTY WAS UP BY A FEW DAYS AND ALSO NISSAN HAD EXTENDED THE WARRANTY FOR 2009 MODELS BUT NOT 2010 MODELS THIS IS A COPY TAKEN FROM NISSANASSIST.COM RELEASED IN 2013 (Q1.WHAT IS THE REASON FOR WARRANTY EXTENSION? A. TO ENSURE CUSTOMER SATISFACTION. MODEL YEAR 2009 ALTIMA AND MAXIMA VEHICLES ARE EQUIPPED WITH AN ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT THAT LOCKS THE STEERING WHEEL WHEN THE VEHICLE IS PARKED AND THE IGNITION IS TURNED OFF TO HELP PREVENT THEFT. NISSAN HAS DETERMINED THAT ON A SMALL NUMBER OF VEHICLES, DUE TO A MANUFACTURING IRREGULARITY THAT HAS SINCE BEEN CORRECTED, THE ESCL MAY MALFUNCTION AFTER THE STEERING COLUMN IS LOCKED AND COULD PREVENT THE ENGINE FROM STARTING.WHAT WILL BE THE CORRECTIVE ACTION? A. NISSAN WILL EXTEND ITS NEW VEHICLE LIMITED WARRANTY COVERAGE FOR THE AFFECTED PART NUMBERS FROM ITS ORIGINAL DURATION OF 36 MONTHS/ 36,000 MILES TO 72 MONTHS/UNLIMITED MILES ) I INVESTIGATED ON LINE AND THERE ARE MANY COMPLAINTS BY OWNERS WITH 2010 MODELS THAT HAVE THIS SAME PROBLEM NISSAN ADMITS TO A MANUFACTURE PROBLEM HOW CAN THEY NOT BE RESPONSIBLE FOR REPLACING IT FREE OF CHARGE FOR ALL 2010 WITH THE SAME PROBLEM. *TR