NHTSA Complaint #10681612 — 2008 CHRYSLER TOWN AND COUNTRY

BEGINNING IN AUGUST OF 2013 MY CAR STALLED (COMPLETELY SHUT DOWN...LIGHTS, ENGINE, POWER STEERING, ETC.) WHILE I WAS DRIVING ON A MAJOR PARKWAY. IT WAS NIGHT AND NO OTHER CAR WAS NEAR ME (THANKFULLY), AND I SLOWLY GLIDED TO THE SIDE. IT TOOK A LOT OF EFFORT SINCE I DID NOT HAVE ANY POWER STEERING OR LIGHTS. I HAD A FRIEND, MY DAUGHTER AND MY DAUGHTER'S FRIEND IN THE CAR WITH ME. WE WERE ALL VERY FRIGHTENED. I BROUGHT THE CAR INTO MY DEALERSHIP (MEADOWLAND CHRYSLER IN CARMEL) NEW YORK. AT THAT TIME THEY COULD NOT FIND CAUSE. AFTER THAT IT HAPPENED MULTIPLE TIMES AND I BROUGHT THE CAR BACK TO THE DEALER AND EACH TIME THEY TOLD ME THEY COULD NOT FIND ANYTHING WRONG. A NUMBER OF MONTHS BACK, I RECEIVED A SAFETY RECALL NOTICE (L25/NHTSA 14V-373) DESCRIBING THE VERY SAME SITUATION. AT THAT TIME THEY SAID THEY DIDN'T HAVE THE PART TO FIX THE PROBLEM. IT HAS BEEN MONTHS SINCE THIS RECALL, I HAVE FOLLOWED THEIR SUGGESTIONS, TAKEN THE CAR BACK TO THE DEALER - BUT STILL NO PART. THE FREQUENCY OF MY CAR STALLING WHILE IN MOTION HAS INCREASED. IT HAPPENED ON I-84 AT NIGHT AND ANOTHER CAR ALMOST PLOWED INTO ME. I FEAR FOR THE SAFETY OF MY FAMILY AND MYSELF. I HAVE CONTACTED CHRYSLER AND THEY SAY THERE IS NOTHING THEY CAN DO FOR ME BUT WAIT FOR THE PART. I HAVE KEPT MY COPIES OF CORRESPONDENCE WITH THEM. I DO NOT HAVE THE MONEY AT THIS TIME TO PURCHASE A NEW CAR AND DRIVING THIS CAR IS EXTREMELY UNSAFE FOR ME AND MY PASSENGERS AND ANY OTHER CAR THAT HAPPENS TO BE ON THE ROAD NEAR ME. *TR