NHTSA Complaint #10681610 — 2006 LEXUS GX470

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10681610
Vehicle	2006 LEXUS GX470
Component	STRUCTURE
Date of Incident	December 15, 2014
Date Filed	February 5, 2015
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 2006 GX470'S DASH IS STARTING TO DISINTEGRATE IN FRONT OF MY EYES. FIRST ONE LITTLE LINE APPEARED ON MY DASH, IN FRONT OF THE PASSENGER AIRBAG, THEN A COUPLE WEEKS LATER A FEW MORE SHOWED UP, NOW THEY ARE STARTING TO TAKE OVER THE DASH AND IT HAS A STICKY SOFT TEXTURE TO IT LIKE IT IS MELTING. AT FIRST I THOUGHT IT WAS SOMETHING ON THE RAG I USED TO WIPE THE DASH AFTER THE CAR HAD BEEN WASHED, BUT IT HAS THIS ALMOST OILY SHEEN AND IS STICKY. MY FEAR IS, IF MY DASH IS BREAKING DOWN, THEN WHAT HAPPENS IF I GET INTO A FRONT END COLLISION AND THAT AIR BAG DEPLOYS? IS MY PASSENGER GOING TO END UP FRAGMENTS OF DASH BOARD EMBEDDING IN THEIR EYES OR FACE? THIS IS CLEARLY A SAFETY ISSUE! THIS CAR HAS BEEN MY BABY AND IS VERY WELL MAINTAINED. GARAGED KEPT AND PARKED IN THE SHADE... WHAT IS CAUSING THIS ISSUE? PLUS, IT IS WINTER TIME, AND THE CRACKS ARE MULTIPLYING AS WE SPEAK! *TR

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