NHTSA Complaint #10681557 — 2013 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10681557
Vehicle 2013 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 35,850 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

DISPLAY DISAPPEARS. DISPLAY BLACK/DARK. DISPLAY BRIGHTNESS: ZERO. FROM DARK PARKING LOT INTO BRIGHT SUNSHINE. STARTED CAR WHICH WAS PARKED IN THE SHADED PARKING LOT OF MALL. DISPLAY OK/BRIGHT (AS SHOULD BE). DROVE TO EXIT OF PARKING LOT: DISPLAY IS FINE (AS SHOULD BE). DRIVE CAR FROM EXIT OF SHADED PARKING LOT INTO BRIGHT SUNLIGHT OUTSIDE. THE DISPLAY GOES DARK. I GOT WORRIED, AND DROVE IN BRIGHT SUNLIGHT IN THE RESIDENTIAL AREA AROUND PARKING LOT FOR TWENTY MINUTES, CIRCLING THE AREA SLOWLY. AFTER DRIVING FOR TWENTY TWO MINUTES, THE DISPLAY WAS STILL DARK, BUT THE CAR WAS RUNNING FINE WITHOUT ANY PROBLEMS WHATSOEVER. DECIDED TO DRIVE TOWARDS MY HOME WITHOUT STOPPING THE CAR, AS I DID NOT WANT THE PRIUS TO STALL IN A PLACE FAR FROM HOME. ON THE FREEWAY, (STILL BRIGHT SUNLIGHT), I DECIDED TO TRY THE BRIGHTNESS CONTROL SWITCH. I BARELY TOUCHED THE BRIGHTNESS CONTROL SWITCH, AND THE DASHBOARD BRIGHTNESS CAME BACK. I HAD LOST THE DISPLAY TWICE PREVIOUSLY. , I HAD SWITCHED THE ENGINE OFF/ON WITH THE POWER BUTTON, TO RESTORE THE BRIGHTNESS. IF YOU HAVE SIMILAR DISPLAY BRIGHTNESS PROBLEM, THE EASY SOLUTION IS TO TOUCH THE BRIGHTNESS CONTROL SWITCH. *TR

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