NHTSA Complaint #10681191 — 2008 DODGE CARAVAN

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. BEFORE OPERATING THE VEHICLE, THE WIPERS, FLUID PUMP, AND HORN BEGAN TO OPERATE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSE BOX MODULATOR NEEDED TO BE REPLACED. THE REPAIRS COULD NOT BE PERFORMED DUE TO THE PART NOT BEING AVAILABLE. AFTER THE VEHICLE WAS DIAGNOSED, THE FAILURE RECURRED AND SMOKE WAS SEEN COMING FROM THE VEHICLE. THE CONTACT DISCOVERED FLAMES UNDER THE HOOD AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INVESTIGATE THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.