NHTSA Complaint #10681170 — 2004 DODGE RAM 2500 AIR BAGS

Complaint Details

ODI Number	10681170
Vehicle	2004 DODGE RAM 2500
Component	AIR BAGS
Date of Incident	February 7, 2014
Date Filed	February 4, 2015
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 14V817000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BEGAN TO VIBRATE AND A LOUD GRINDING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE UNIVERSAL JOINT FRONT AXLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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