NHTSA Complaint #10681107 — 2003 LINCOLN NAVIGATOR SUSPENSION

Complaint Details

ODI Number	10681107
Vehicle	2003 LINCOLN NAVIGATOR
Component	SUSPENSION
Date of Incident	February 5, 2008
Date Filed	February 4, 2015
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, A "CHECK THE SUSPENSION" MESSAGE ILLUMINATED INDICATING THAT THE REAR SHOCKS FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER, WHO INDICATED THAT THE PASSENGER SIDE RUNNING BOARD SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER SEVERAL TIMES; HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

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