NHTSA Complaint #10681097 — 2013 RAM 1500

FIRST OFF I LOVE MY TRUCK. I AM HOWEVER HIGHLY FRUSTRATED THAT DODGE CAN NOT SEEM TO RESOLVE TWO ISSUES THAT I AM HAVING. THE FIRST I BELIEVE IS A SAFETY ISSUE. I HAVE HAD THIS ISSUE FOR ABOUT A YEAR, AND HAVE HAD IT AT 3 DIFFERENT DEALERSHIPS EACH TIME THEY SAY THAT THEY CAN NOT SEEM TO DUPLICATE THE PROBLEM AND THERE IS NO CODE STORED IN THE COMPUTER THERE FOR NOTHING DONE. WHILE I AM DRIVING AROUND TOWN AT SPEEDS OF 40-50 MPH ALL OF MY DASH LIGHTS AND MY RADIO TURN OFF, STAY OFF FOR ABOUT 5 SECONDS AS IF REBOOTING AND COME BACK ON. THE INSTRUMENT CLUSTERS WITH DIALS ALL FALL TO THE LEFT NOT READING ANYTHING. I AM AFRAID THAT ONE TIME IT DOES THIS IT WILL NOT COME BACK ON AND LEAVE ME STRANDED OR WORSE MAYBE CAUSE ME TO HAVE AN ACCIDENT. THE SECOND ISSUE I HAVE BEEN HAVING IS THAT THE PASSENGER SIDE DOOR LOCKS FRONT AND BACK SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT LOCK WHEN THEIR SUPPOSED TO. SAME THING TWO DIFFERENT DEALERSHIPS CAN NOT DUPLICATE THE PROBLEM AND A RE-FLASH OF THE COMPUTER WAS SUPPOSED TO FIX THE PROBLEM. THEY STILL WILL NOT LOCK WITH THE SWITCH ON THE DRIVER OR PASSENGER SIDE, EITHER KEY PHOEBE, OR THROUGH U CONNECT (REMOTELY). 1 DEALERSHIP DID SUPPOSEDLY CHANGE-OUT AN ACTUATOR AND IT IS STILL HAVING THE SAME ISSUES. *TR