NHTSA Complaint #10680954 — 2009 DODGE GRAND CARAVAN

THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION AFTER PUTTING THE VEHICLE IN MOTION AFTER A RED LIGHT TURNED GREEN. THE VEHICLE HAS A HARD TIME STARTING RECENTLY AND WE BELIEVE IT'S DUE TO THE IGNITION RECALL. WE CONTACTED OUR DEALER AND THEY SAID A BAD KEY PROBLEM IS SEPARATE FROM THE WIN MODULE DETENT RING PROBLEM. THEY INVESTIGATED THE PROBLEM AND SAID A BAD WIN MODULE IS THE CAUSE FOR NOT STARTING. MY BELIEF IS THAT THE LOOSE DETENT RING CAUSED A FAILURE OF THE KEY DUE TO A BAD CONNECTION FOR YEARS. I'M ALSO AFRAID WE COULD BE SERIOUSLY INJURED BEFORE THE RECALL AS THIS IS OUR ONLY VEHICLE. WE CALLED DODGE AND THEY SAID NOTHING COULD BE DONE SAFETY WISE FOR US UNTIL THE RECALLED PART IS MANUFACTURED. I ASKED THEM IF THEY COULD PROVIDE US A RENTAL VEHICLE UNTIL THEN THEY SAID NO. SO I SAID YOU KNOW THERE'S SOMETHING DANGEROUS AND YET THERE'S NOTHING YOU CAN DO AND WE ARE TOTALLY ON OUR OWN IF WE GET INJURED, TO WHICH THEY REPLIED "YES". WE WANT TO FILE A COMPLAINT AGAINST DODGE/CHRYSLER FOR NOT LOOKING OUT FOR OUR SAFETY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR