NHTSA Complaint #10680884 — 2013 LEXUS CT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10680884
Vehicle	2013 LEXUS CT
Component	STRUCTURE
Date of Incident	February 1, 2015
Date Filed	February 3, 2015
Mileage	9,817 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD PLACED MY TOLL ROADS TRANSPONDER (APPROX. 4"X4"X1/2') ON THE DASH IN FRONT OF THE CLOSED NAVIGATION PANEL. WHEN I PUT THE CAR IN REVERSE, THE NAVIGATION PANEL OPENED AUTOMATICALLY AND THE TRANSPONDER SLID UNDER THE PANEL, PREVENTING THE PANEL FROM OPENING OR CLOSING ALL OF THE WAY. I WAS UNABLE TO REMOVE THE TRANSPONDER SO I TOOK IT TO MY LEXUS DEALER WHO TOLD ME SINCE IT WAS NOT A "WARRANTY ITEM", IT WOULD COST $140/HR TO REPAIR. IT IS A DESIGN DEFECT - ANYTHING SMALL WILL SLIDE UNDER THE NAVIGATION PANEL WHEN IT OPENS AND WILL JAM THE UNIT. *TR

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