NHTSA Complaint #10680648 — 2008 HONDA CIVIC

I OWN A 2008 HONDA CIVIC EX AND TAKE EXCELLENT CARE OF THE CAR. SINCE AUGUST THE PAINT HAS BEEN TURNING WHITE ON THE ROOF AND CRACKING ON THE HOOD, TRUNK AND AROUND THE REAR WINDOW. ACCORDING TO HONDA THEY HAVE NO REPORTED ISSUES WITH THIS PROBLEM AND THAT I AM JUST NOT TAKING CARE OF THE VEHICLE AND ITS MY FAULT. LAST AUGUST MY BROTHER-IN-LAW RECEIVED A WARRANTY EXTENSION FOR THE PAINT ON HIS 2005 CIVIC THAT IS A LIGHT SANDY COLOR. MY CIVIC IS DARK RED. WHEN I MENTIONED THIS NOTICE TO HONDA THEY SAID THAT THE ISSUE IS VIN BY VIN BASED AND MY CAR BECAUSE IT IS A "LIGHT" COLOR DOESN'T QUALIFY FOR THIS WARRANTY EXTENSION. I SAID TO THE REP THEN YOU DO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE PAIN ON CIVICS. SHE AGAIN SAID NO AND IF THE PAINT IS CRACKING THEN ITS SOMETHING I'M DOING WRONG IN TAKING CARE OF THE VEHICLE. I TOOK THE CAR TO THE DEALER AND THEY CONFIRMED THE ISSUE AND STATED THAT HONDA IS NOT BEING SUPPORTIVE OF THE ISSUE AND MY CAR WAS THE 3RD ONE THIS WEEK BROUGHT IN WITH THE SAME FAILING PAINT. IT IS DESPICABLE THAT HONDA CAN SELL A DEFECTIVE ITEM AND THEN BLAME THE CONSUMER FOR THE ISSUE. *TR