NHTSA Complaint #10680588 — 2006 MERCURY MOUNTAINEER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10680588
Vehicle	2006 MERCURY MOUNTAINEER
Component	ELECTRICAL SYSTEM
Date of Incident	December 10, 2014
Date Filed	February 2, 2015
Mileage	88,783 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE ALL THE DOORS FAILED TO OPEN WHEN USING THE KEY FOB AND THE POWER DOOR LOCK SWITCHES. THE CONTACT STATED THAT ONLY THE FRONT DRIVER SIDE DOOR COULD BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SMART JUNCTION BOX FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,783.

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