NHTSA Complaint #10680549 — 2014 JEEP PATRIOT

UPON BACKING OUT OF MY DRIVEWAY, I NOTICED A VIBRATION AND RELATED NOISE COMING FROM BEHIND THE FIREWALL OF MY JEEP; HOWEVER, AFTER PLACING THE VEHICLE IN NEUTRAL WHILE SHIFTING FROM REVERSE TO DRIVE THE NOISE WENT AWAY. UPON PLACING THE VEHICLE IN DRIVE AND ACCELERATING TO 5-10 MILES AN HOUR THE VIBRATION AND NOISE, WHICH I CAN ONLY DESCRIBE AS A IDLING MOTORCYCLE RETURNS. IF THE JEEP IS TRAVELING AT A SPEED UNDER 20 MPH OR SITTING IN DRIVE AT A STOP LIGHT OR STOP SIGN THIS ISSUE IS PRESENT. WITHIN ABOUT A WEEK OF THIS HAPPENING, THE JEEP HAD ISSUES STARTING. ONCE THE KEY WAS PLACED IN THE IGNITION AND AN ATTEMPT TO START THE CARE WAS MADE, THE ENGINE HAD DIFFICULTY STARTING. IT WOULD ENGINE WOULD TURNOVER SEVERAL TIMES BEFORE IT WOULD FINALLY START. I CAN ONLY DESCRIBE IT AS THE SAME EXPERIENCE AN INDIVIDUAL WOULD EXPERIENCE WHEN STARTING A CAR AFTER REPLACING THE CARBURETOR. WHEN THIS OCCURS THE JEEP WILL STALL WITHOUT ABY EXPLANATION. OF COURSE, WHEN IT HAS BEEN TAKEN TO THE DEALERSHIP, THEY ARE UNABLE TO RECREATE THE PROBLEM AND EXPLAIN THAT THERE IS NOTHING WRONG WITH THE VEHICLE. *TR