NHTSA Complaint #10680264 — 2010 NISSAN MAXIMA

MY BOYFRIEND AND I WERE DRIVING. WE PARKED THE CAR TO GET OUT AND WE TURNED THE CAR OFF. WE FORGOT TO CLOSE THE SUNROOF AND WENT TO CRANK THE CAR BACK UP TO CLOSE THE SUNROOF BUT IT WOULD NOT START. WE HAD NO CLUE AT FIRST WHAT WAS WRONG. WE CALLED NISSAN. THEY TOLD US WE WOULD HAVE TO BRING THE CAR TO THEM. BUT STATED IT COULD BE THE BATTERY IN THE CAR OR THE BATTERY IN THE KEYS. AND ALSO IT COULD BE THE KEY LOST PROGRAMMING WITH THE CAR. SO WE WENT AND BOUGHT BATTERIES FOR THE KEYS AND ALSO SENT AND BOUGHT A BATTERY FOR THE CAR. AND STILL NO LUCK. THEN WE CALLED THE LOCKSMITH OUT TO REPROGRAM THE KEYS. STILL NO LUCK. LOTS OF MONEY ALREADY LOST. WE THEN BEGAN TO SEARCH THE INTERNET. CAME ACROSS SO MANY COMPLAINTS OF THE SAME ISSUE. I WENT TO NISSAN TALKED TO SERVICE DEPARTMENT . I WAS TOLD I HAD NO RECALLS IN MY CAR. THAT THEY WOULD HAVE TO HOOK IT UP TO A MACHINE TO DETERMINE THE CAUSE OF THE PROBLEM WHUCHNIS 105 DOLLARS AND STILL I WOULD HAVE TO PAY FOR GETTING IT FIXED. IN WAS VERY UPSET. I TOLD THEM MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE. MY BOYFRIEND ALSO CALLED NISSAN AFFAIRS. WE WERE TOLD THE SAME THING AGAIN. THIS IS A SAFETY ISSUE. WHAT IF A CHILD N MOTHER BREAK DOWN OVER THIS AND GET ROBBED OR EVEN KILLED CAUSE THERE CAR WOULD NOT CRANK OVER NISSAN IGNORING THERE CUSTOMER ISSUES. THIS IS THERE PROBLEM. AND THEY NEED TO FIX IT. THERE ARE TOO MANY PEOPLE COMPLAIN IN I ABOUT THE SAME ISSUES FOR A RECALL NOT TO BE PLACED. THE CUSTOMER SERVICE IS HORRIBLE. YOU CARE MORE ABOUT THERE MONEY THAN THERE CUSTOMERS AND THEIR SAFETY. I ALSO WAS TOLD THEY NO LONGER USE THIS PART MODEL BECAUSE IT IS DEFECTIVE. I WILL NEVER BY FROM NISSAN AGAIN. I WILL GO TO THE NEWS PAPER AND THE NEWS ABOUT. NISSAN AND HOW THEY WILL NOT HELP THEIR CUSTOMERS ON A PART THAT IS DEFECTIVE AND WILL NOT RECALL. *TR