NHTSA Complaint #10680120 — 2009 DODGE JOURNEY

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10680120
Vehicle	2009 DODGE JOURNEY
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 23, 2015
Date Filed	January 31, 2015
Mileage	104,310 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CARRY IT TO THE DEALER DUE TO ANTI FREEZE LINK AND TIRE WONT KEEP AIR. THEY FIXED THE THERMOSTAT BOTH AND FIXED THE ANTIFREEZE PROBLEM AND DID A GREAT JOB I DON'T HAVE NO PROBLEM. WHAT I DO HAVE A PROBLEM WITH I WAS CHARGE $8.91 FOR A O RING WA 07011001 I KNEW NOTHING ABOUT NOR DO I KNOW WHY OR WHAT IT WAS FOR WASN'T TOLD ABOUT IT UNTIL IT WAS DONE AND TIME FOR ME TO PAY FOR THERE SERVICES.BUT THE PROBLEM AM HAVING NOW IS IT WONT START AND I SEE OTHER OWNERS HAVING THE SAME PROBLEM AND NO ONE FROM THE COMPANY IS TRYING TO HELP US THIS IS NOT OUR FAULT WHERE CAN WE GET HELP....... PLEASE HELP US. *TR

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#10498278 — February 15, 2013 — I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HA...

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