NHTSA Complaint #10679224 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10679224
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2015
Date Filed	January 27, 2015
Mileage	58,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALARM WILL RANDOMLY GO OFF IN THE MIDDLE OF THE NIGHT BECAUSE ITS SENSING THAT THE DOOR IS OPEN WHEN IT ISN'T. I WILL NOT PAY TO HAVE THIS REPLACED WHEN IT IS VERY EVIDENT THAT THIS IS A "KNOWN ISSUE" AS MY SERVICE ADVISOR TOLD ME. THIS NEEDS TO BE RECALLED BECAUSE OF THE SAFETY ISSUES THAT ARE PRESENTED WHEN YOU CAN'T LOCK YOUR DOORS. *TR

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