NHTSA Complaint #10679176 — 2006 DODGE RAM 2500

2006 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIE ROD END RECALL NOTICE. *SMD THE CONSUMER RECEIVED RECALL NOTICE # 13V528000 ON DECEMBER 24, 2013. IN FEBRUARY 2014, THE CONSUMER WENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE DEALER CONFIRMED THE TIE RODS NEEDED TO BE REPLACED. HOWEVER, THEY DID NOT HAVE THE REPLACEMENT PART, AND THE CONSUMER WAS PUT ON A WAITING LIST. THE CONSUMER VISITED THE DEALER SEVERAL MONTHS LATER, WHERE HE WAS INFORMED CHRYSLER WAS SENDING OUT REPLACEMENT UNITS VERY SLOWLY AND THERE WAS NOTHING THEY COULD DO. ON AUGUST 6, 2014, THE CONSUMER HAD THE VEHICLE REPAIRED AT A LOCAL INDEPENDENT GARAGE. THE CONSUMER SUBMITTED THE RECEIPT TO CHRYSLER FOR REIMBURSEMENT. HOWEVER, HIS CLAIM WAS DENIED. *JB