NHTSA Complaint #10678753 — 2008 HYUNDAI SANTA FE

THE FIRST TIME I CAME OUT TO START MY CAR AND LOOKED UP, THERE WAS SMOKE COMING FROM UNDER THE HOOD AND WOULDN'T START. I HAD IT TOWED. I WAS INFORMED IT WAS THE STARTER. THE STARTER WAS REPLACED AND APPROXIMATELY 6 MONTHS LATER, I NOTICED A BRUSHING SOUND WHEN I STARTED THE CAR. OVER TIME IT BECAME MORE OFTEN. I RETURNED THE CAR SEVERAL TIMES TO THE INDEPENDENT AUTO SHOP. THEY COULDN'T FIND OUT THE NOISE. IN THE MEAN TIME I TOOK TO A DEALERSHIP AND THEY TOLD ME IT WAS THE STARTER AND TO TAKE IT BACK AND HAVE IT REPLACED. I RETURNED TO THE INDEPENDENT DEALER AND THEY REPLACED, IT WAS STILL UNDER WARRANTY. AT THE DEALERSHIP, I WAS TOLD IT WASN'T CATCHING. TWO WEEKS LATER IT STARTED THE SAME BRUSHING SOUND WHEN I STARTED THE CAR. I MADE AN APPOINTMENT WITH A DEALERSHIP TO INSPECT AND IN THE MEAN TIME THE CAR WHILE WARMING UP HAD A BURNT SMELL. I TURNED THE CAR OFF AND IT WOULD NOT START. HAD IT TOWED. THE DEALERSHIP PUT THE CAR ON A DIAGNOSTIC CHECK AND PUT A NEW STARTER IN. MY CAR WAS HELD FOR 5 DAYS. THEY TOLD ME OIL HAD LEAKED FROM THE STARTER AND THAT WAS WHERE THE SMOKE CAME FROM AND THE BRUNT SMELL. WITHIN A WEEK THE CAR WHEN STARTED HAD THE BRUSHING SOUND AGAIN. I TRIED TO RECORD THE SOUND AND AFTER I STARTED 4 TIMES IT STARTED TO SMOKE AND WOULDN'T START. HAD TO HAVE IT TOWED AGAIN. IT IS NOW AT THE DEALERSHIP WAITING FOR A DIAGNOSTIC. *TR