NHTSA Complaint #10678605 — 2013 FORD FIESTA

THE FRONT DOORS TO MY 2013 FORD FIESTA WOULD NOT LATCH PROPERLY AFTER UNLOCKING, GETTING INTO MY CAR AND TRYING TO CLOSE THEM. THE LATCH WOULD NOT CLOSE, THEREFORE LEAVING MY DOORS UNABLE TO CLOSE AND MAKING THE CAR NON-DRIVABLE. TO BE FIXED, THE ENTIRE LOCKING MECHANISM NEEDED CHANGED COSTING $785 DOLLARS TO REPAIR. RECENTLY THIS PAST WEEK, THE SAME THING HAPPENED TO MY REAR DRIVER SIDE DOOR WHILE I WAS GETTING READY TO TURN ONTO THE INTERSTATE TO GO TO WORK. THE DOOR SWUNG OPEN, MAKING IT VERY UNSAFE TO OPERATE ON THE ROAD, AND I TURNED AROUND TO GO BACK HOME TO SWITCH TO MY WIFE'S CAR. AGAIN, THE WHOLE MECHANISM NEEDED CHANGED TO REPAIR TO THE COST OF $345 DOLLARS. A CAR THAT IS 2 YEARS OLD WITH LESS THAN 50K SHOULD NOT HAVE BIG AND POTENTIALLY DANGEROUS ISSUES SUCH AS THIS. HOPEFULLY FORD WILL DO THE RIGHT THING A DO A RECALL FOR THIS MODEL. *TR