NHTSA Complaint #10678338 — 2014 INFINITI Q50

2014 Q50S SHUT OFF BOTH THE NAVIGATION SCREEN AND THE INTOUCH SCREEN WHICH CONTROLS THE CLIMATE CONTROL, DEFROSTER, RADIO, CABIN LIGHTING SETTINGS, AUTOMATIC WIPER SETTINGS, ETC. IN THE CAR. ONLY WAY TO GET THEM TO RESTART AND FUNCTION WAS TO PULL OVER AND RE-START THE CAR. INFINITI SENT AN ENGINEER TO MY RETAILER AND TOLD ME MY PHONES BLUETOOTH IS NOT COMPATIBLE WITH INTOUCH, NOR THE BLUETOOTH FUNCTIONALITY OF THE CAR. AS SUCH, IT IS CREATING THIS "GLITCH" IN THE SYSTEM. I WAS NEVER ADVISED AT TIME OF PURCHASE MY PHONE WAS NOT COMPATIBLE AND WOULD CREATE SUCH AN ISSUE. IF YOU DO NOT HAVE A NISSAN NORTH AMERICA APPROVED DEVICE FOR BLUETOOTH IT COULD APPARENTLY CREATE THIS PROBLEM. NOTE: PHONES ON THE APPROVED LIST ARE AT LEAST 3 YEARS OLD, SO IF YOU BOUGHT A PHONE IN THE LAST 3 YEARS IT LIKELY IS NOT APPROVED FOR USE. I LIVE IN UTAH AND WINTERS CAN BE ROUGH AND I USE THE DEFROSTER FREQUENTLY. TO HAVE THIS NOT WORK IS QUITE DANGEROUS. *TR