NHTSA Complaint #10676628 — 2003 HONDA ACCORD

TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN A THIRD TIME TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V222000 (STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 164,224. DJR