NHTSA Complaint #10676473 — 2008 MERCURY MARINER HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10676473
Vehicle	2008 MERCURY MARINER HYBRID
Component	STEERING
Date of Incident	August 29, 2014
Date Filed	January 19, 2015
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

MY VEHICLE WAS PART OF THE NATIONWIDE RECALL BY FORD THIS SUMMER. AS INSTRUCTED, I WENT INTO THE DEALERSHIP AND MY CAR WAS "GIVEN THE FIX". NOT 1 LATER MY POWER STEERING IN MY CAR HAS COMPLETELY GONE OUT. IT IS VERY DIFFICULT AND DANGEROUS TO DRIVE MY CAR. I BROUGHT MY CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT MY CAR HAD ALREADY BEEN DIAGNOSED AND "FIXED" UNDER THE RECALL, SO THERE WAS NOTHING FURTHER THEY COULD DO. MY CAR IS ACTUALLY DOING THE THING THAT THE RECALL WARNED ABOUT AND THEY SENT ME AWAY. IT HAS BEEN 4 MONTHS, I FEEL LIKE I TAKE MY LIFE INTO MY HANDS WHEN I DRIVE MY CAR AND FORD TAKES NO RESPONSIBLY. *TR

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