NHTSA Complaint #10676439 — 2008 TOYOTA AVALON

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10676439
Vehicle	2008 TOYOTA AVALON
Component	EXTERIOR LIGHTING
Date of Incident	January 1, 2014
Date Filed	January 19, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

LIGHTS JUST STOPPED WORKING. TOYOTA ACKNOWLEDGED THERE WAS A PROBLEM WITH THE HEAD LIGHTS AND WROTE SEVERAL DEALER SERVICE MEMOS CONCERNING THIS PROBLEM. AFTER TALKING WITH TOYOTA CONSUMER AFFAIRS THAT THIS WAS THEIR PROBLEM AND THEY SHOULD FIX IT, THEY SAID IT WAS OUT OF WARRANTY. THEY EVEN ADVISED ME THAT THE LOW BEAMS MAY FAIL. THEY WERE NOT CONCERNED ABOUT MY SAFETY AND TOLD ME JUST ABOUT TO POUND SAND. THEY COULD CARE LESS ABOUT THIS, EVEN THOUGH THEY'RE AWARE OF THE PROBLEM. MY SAFETY MEANS NOTHING, EVEN AFTER OWNING 5 TOYOTA VEHICLES. *TR

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