NHTSA Complaint #10676411 — 2011 FORD FIESTA

CAR STARTED NORMALLY IN DRIVEWAY, BUT WHEN I PUT IT IN REVERSE TO START BACKING OUT, NOTICED THE VEHICLE DID NOT SHIFT AND WAS JUST SITTING IN NEUTRAL WHICH CAUSED MY CAR TO ROLL BACK, SO I PUT CAR IN DRIVE AND GAVE IT GAS TO MOVE BACK FORWARD, BUT INSTEAD KEPT ROLLING BACKWARDS OUT INTO THE ROAD (STILL IN NEUTRAL). TURNED CAR OFF AND HEARD CLICKING/GRINDING SOUNDS. WAITED A BIT AND TRIED TO START CAR, BUT CAR WOULD NOT START, SAYING THAT IT WASN'T IN PARK (IT WAS). AFTER FIDDLING WITH THE GEAR SHIFT, I FINALLY GOT THE CAR TO RECOGNIZE IT WAS IN THE PARK POSITION AND IT STARTED AGAIN, BUT EXPERIENCED THE SAME ISSUES WITH NOT SHIFTING INTO GEAR PROPERLY. IT SEEMS TO BE EXTREMELY RANDOM AS TO WHEN IT SHIFTS (AND INTO WHAT GEAR) AS SOMETIMES DRIVE WOULD WORK, SOMETIMES REVERSE WOULD WORK, SOMETIMES NEITHER WOULD WORK. CAR IS NOW NOT STARTING AT ALL, SAYING IT ISN'T IN PARK AGAIN. STILL HEARING CLICKING/GRINDING SOUNDS AFTER I TURN THE CAR OFF FOR A FEW SECONDS. *TR