NHTSA Complaint #10676398 — 2013 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10676398
Vehicle	2013 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2015
Date Filed	January 19, 2015
Mileage	37,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON THE EVENING OF JANUARY 14TH 2015, I DROVE TO A LOCAL GAS STATION AND SHUT OFF THE ENGINE WHILE I PUT FUEL IN MY TRUCK. WHEN I PUT THE KEY IN THE IGNITION, THE TRUCK WOULD NOT START AND THE MESSAGE CENTER STATED "WRONG KEY FOB". THE TRUCK HAD TO BE TOWED TO A LOCAL CHRYSLER DEALER. IT HAS NOW BEEN AT THE DEALER FOR 5 DAYS. THE DEALER THINKS THAT POSSIBLY THE WIRELESS IGNITION MODULE MALFUNCTIONED AND NEEDS TO BE REPLACED. THE VEHICLE HAS 37,100 MILES. MY CONCERN IS THAT IF THIS HAD HAPPENED WHILE I WAS DRIVING, THE ENGINE WOULD HAVE SHUT OFF, THE STEERING WHEEL WOULD HAVE LOCKED, AND I WOULD HAVE LOST CONTROL OF MY VEHICLE AND MAY HAVE CRASHED. *TR

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