NHTSA Complaint #10672724 — 2010 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO SHUT OFF. WHEN THE KEYS WERE REMOVED FROM THE IGNITION SWITCH, THE ENGINE REMAINED RUNNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VIN WAS NOT LISTED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.