NHTSA Complaint #10672549 — 2015 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10672549
Vehicle 2015 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I PURCHASED THIS VEHICLE FROM THE DEALER FOUR MONTHS AGO. IN THAT TIME I HAVE HAD SOME UNPLEASANT EXPERIENCES. AT FIRST IT WAS LITTLE THINGS, SUCH AS NOT BEING ABLE TO START THE CAR, OR THE KEYFOB DIDN'T WORK CORRECTLY. ALTHOUGH THOSE WERE NAGGING THEY WERE EASILY DEALT WITH. LAST WEEK I WAS DRIVING DOWN THE STREET DOING ABOUT 40MPH, AND THE CARS DISPLAY STARTED THROWING ERROR MESSAGES, SUCH AS SERVICE TRANSMISSION. THE CAR FELT LIKE IT HAD STALLED AND I HAD NO POWER TO THE GAS, BRAKE OR STEERING WHEEL. LUCKILY I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR THE LIKELIHOOD OF ME GETTING IN AN ACCIDENT WOULD BE VERY HIGH, BEING THAT THIS WAS IN THE EVENING. SO, I AM STUCK IN THE MIDDLE OF THE ROAD WITH A CAR THAT STILL HAS ACCESSORY POWER, BUT I WAS NOT ABLE TO SHIFT THE CAR INTO PARK, OR DRIVE. I WAS ABLE TO SHUT THE CAR OFF AND RESTART IT FINE, BUT AGAIN COULDN'T SHIFT. AFTER ABOUT 20 MINUTES THE CAR SHIFTED INTO GEAR, AND I WAS ABLE TO DRIVE IT, ALBEIT VERY SLOWLY SINCE THE ENGINE WOULD NOT REV PAST 2000 RPMS. I CHECKED FOR ANY SERVICE BULLETINS AND SEE THIS HAS BEEN AN ISSUE FOR SEVERAL PEOPLE. THERE WAS NOT A FIX ASSOCIATED WITH THIS. I BROUGHT THE CAR IN TO YOUR SERVICE DEPARTMENT, AND THEY WERE NOT ABLE TO RECREATE THE ISSUE. SO, NOW I AM STUCK WITH A BRAND NEW CAR WITH ROUGHLY 2200 MILES THAT I'M AFRAID TO DRIVE. IF/WHEN THIS HAPPENS AGAIN I HOPE I'M NOT ON THE HIGHWAY OR ANY ROAD ACTUALLY AS THE CHANCE OF AN ACCIDENT IS VERY HIGH. I DON'T FEEL SAFE. I HAVE NEVER HAD SOMETHING LIKE THIS HAPPEN TO ME, SO I HONESTLY DON'T KNOW HOW TO PROCEED. *TR

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