NHTSA Complaint #10672544 — 2009 GMC ACADIA POWER TRAIN

Complaint Details

ODI Number	10672544
Vehicle	2009 GMC ACADIA
Component	POWER TRAIN
Date of Incident	December 29, 2014
Date Filed	January 14, 2015
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

BROUGHT IT TO THE GMC DEALER TO REPLACE THE POWER STEERING PUMP WHICH WAS ON RECALL NOTICE ONLY IF THERE WERE PROBLEMS. LOSS OF POWER STEERING AT LOW SPEED SO I TOOK IT TO DEALER. AS A RESULT, PUMP WAS REPLACED AS WELL AS RACK AND PINION. PUMP COVERED, RACK AND PINION NOT, $1700. THE DAY AFTER I PICKED UP THE CAR, THE TRANSMISSION FAILED. AS I GOT ON THE HIGHWAY, MOTOR REVVED BUT TRANSMISSION DID NOT ENGAGE. WAS ABLE TO MAKE IT INTO THE BREAKDOWN LANE. HAD TO HAVE A FLATBED PICK IT UP AND BRING IT TO THE TRANSMISSION SHOP RECOMMENDED BY THE DEALER. TRANSMISSION REPLACED...$3,140.00. I FEEL THAT I WAS LUCKY TO HAVE BEEN IN THE LANE CLOSEST TO THE BREAKDOWN LANE WHEN THIS HAPPENED. DEALER OFFERED NO ASSISTANCE. EIGHT MONTHS PAST WARRANTY. *TR

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