NHTSA Complaint #10672441 — 2008 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10672441
Vehicle	2008 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	October 1, 2013
Date Filed	January 14, 2015
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE LATCH COVER ON THE HATCHBACK HAS DETERIORATED AND IS ALMOST COMPLETELY MELTED AWAY. IN WARM WEATHER IT IS INCREDIBLY STICKY AND ANYTHING THAT TOUCHES IT GETS BLACK GOO ON IT, AND THE GOO IS HARD TO REMOVE FORM HANDS OR ANYTHING ELSE. IT HAS BEEN HARD TO OPEN FOR MORE THAN A YEAR, AND HAS GOTTEN SO BAD THAT WE HAVE HAD TO REPLACE IT TODAY AT A COST OF $285. I EMAILED TOYOTA CUSTOMER SERVICE MONTHS AGO ABOUT THE PROBLEM, AND THEY SAID THEY HAVE NEVER HEARD THIS IS AN ISSUE ON THEIR VEHICLES. *TR

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#10701491 — March 24, 2015 — THE RUBBER COVER ON THE REAR HATCH DOOR LATCH / SWITCH HAS DEGRADED AND MELTED. IT IS IMPOSSIBLE TO OPEN THE REAR HAT...

#10693576 — March 11, 2015 — THIS ISN'T A "SAFETY" ISSUE SO I HOPE THIS IS THE RIGHT PLACE TO FILE THIS. THE TRUNK LATCH ON THE TOYOTA PRIUS DISI...

#10654331 — November 12, 2014 — REAR HATCH BUTTON RUBBER HAS MELTED. CAUSES ELECTRICAL HATCH OPENING MECHANISM TO FAIL COMPLETELY. RUBBER REMAINS STI...

#10629349 — August 29, 2014 — BLACK HANDLE ON HATCH STARTED MELTING. AFTER ONLY ABOUT 4 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (T...

#10563215 — February 6, 2014 — TOYOTA PRIUS (2008) HATCH RELEASE RUBBER COVER PIECE DETACHED AND TORE APART. NOTE THAT MY RX300 SELECTION OF MAKE/PA...

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