NHTSA Complaint #10629349 — 2008 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10629349
Vehicle	2008 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	June 1, 2012
Date Filed	August 29, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

BLACK HANDLE ON HATCH STARTED MELTING. AFTER ONLY ABOUT 4 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF MY 2008 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. IT DRIPS DOWN ON THE REAR BUMPER. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. EVENTUALLY THIS WILL DISABLE THE LATCH FROM OPERATING. I WENT TO TOYOTA DEALER TO COMPLAIN ABOUT IT BUT DID NOT GET ANY ANSWERS AND CHOOSE TO IGNORE IT. I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO ASK TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES. THANKS FOR YOUR HELP. *TR

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