NHTSA Complaint #10672381 — 2011 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10672381
Vehicle 2011 FORD FIESTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

FORD MANUFACTURE SERVICE REQUEST BY MAIL SAID TO INSPECT AND REPLACE IF NEEDED CLUTCH FOR TRANSMISSION. FORD DEALER REPLACED THE CLUTCH AND 2 DAYS LATER THE TRANSMISSION DIDN'T SHIFT SMOOTH. AS THE TRANSMISSION SHIFTED THE ENGINE REVVED UP ANOTHER 1,000 RPMS BEFORE SHIFTING WITH SHUTTERING NOTICED. FORD TECHNICIANS SAID IT WAS SAFE TO DRIVE UNTIL THEY COULD SEE IT AT THE SHOP. 2 DAYS LATER WHEN THE DEALER REOPENED THE TRANSMISSION COMPLETELY FAILED AND WOULD ONLY SHIFT BADLY FROM 1ST TO 2ND GEAR. IT WOULD NOT GO INTO 3RD GEAR. 30 MPH MAX SPEED. *TR

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