NHTSA Complaint #10672099 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10672099
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	December 20, 2014
Date Filed	October 29, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER, TO ADDRESS THE STEERING RECALL # 14V284000. UP UNTIL THAT TIME, THERE WAS NOTHING WRONG WITH THE VEHICLE. ON DECEMBER 20, 2014, WHILE DRIVING 35 MPH, SUDDENLY THE ENTIRE POWER STEERING SYSTEM WENT OUT. THE CONSUMER RETURNED TO THE DEALER. APPARENTLY, WHAT THE CONSUMER EXPERIENCED WAS DESCRIBED IN THE RECALL. FORD MOTOR COMPANY STATED THEY WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE SAFETY NOTICE WAS A ONE-TIME FIX. *JB

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