NHTSA Complaint #10671816 — 2011 TOYOTA HIGHLANDER STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10671816
Vehicle	2011 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 1, 2014
Date Filed	January 12, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE POWER LIFT-GATE DOOR DOES NOT OPEN OR CLOSE PROPERLY, BROKE ABOUT 50000 MILES AFTER THE 36 MONTHS OR 36,000 MILES. THE CAR WAS TOYOTA CERTIFIED. I FEEL THIS SHOULD BE HANDLED AS A RECALL INSTEAD OF TSB BECAUSE IT WAS A DESIGNED ISSUES REASON TOYOTA UPGRADED WITH BETTER DESIGNED HINGES. ALSO, IT WILL BE NICE IF TOYOTA INFORMED US ABOUT THE TSB BY WRITING SO OWNER CAN DOUBLE CHECK. *TR

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