NHTSA Complaint #10664397 — 2011 TOYOTA HIGHLANDER STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10664397
Vehicle	2011 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 24, 2014
Date Filed	December 15, 2014
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE OPEN REAR AUTOMATIC DOOR FAILED, IMMEDIATELY CLOSING ON MY WIFE'S BACK AS SHE WAS REMOVING A BAG FROM THE REAR CARGO AREA. THE FAILURE HAPPENED WITHOUT WARNING AND CAME DOWN HARD. AS THE VEHICLE IS OUT OF WARRANTY, TOYOTA WOULD NOT REPLACE AT THEIR COST. *TR

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