NHTSA Complaint #10671674 — 2011 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10671674 |
| Vehicle | 2011 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
2011 FORD EDGE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON AFTER SHUTTING DOOR. IT ENDED UP BEING THE SENSOR IN THE FRONT PASSENGER DOOR AND FRONT DRIVERS DOOR. THE FRONT DRIVERS DOOR SENSOR WAS REPLACED TWICE IN 2013 AND ONCE IN 2014. THE PASSENGER SIDE DOOR WAS REPLACED IN 2014 AND IN JANUARY 2015. THE DOOR SENSOR ISSUE STARTED AT 34,000 MILES. WE ARE CURRENTLY AT AROUND 43,000 MILES AND THE DOOR SENSORS CONTINUE TO BE A MAJOR PROBLEM. REPLACING THE DRIVERS SIDE DOOR SENSOR 3 TIMES IN 2 YEARS AND THE PASSENGER SIDE DOOR SENSOR IN 2 YEARS AS WELL SHOULD NOT HAPPEN, ESPECIALLY ONLY DRIVING 9,000 MILES IN THOSE 2 YEARS. SOMETHING NEEDS TO BE DONE ABOUT THESE DOOR SENSORS THAT KEEP GOING OUT. FORD HAS SAID THERE IS NO PROBLEM, BUT THERE HAS TO BE AFTER ALL THESE REPLACEMENTS. *TR
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