NHTSA Complaint #10671154 — 2012 DODGE AVENGER

THE VEHICLE IS PRODUCING HEAT/DEFROST ON THE DRIVERS SIDE BUT BLOWS COLD AIR ON PASSENGER SIDE, CAUSING THE DEFROST NOT TO WORK ON PASSENGER WINDOW. AFTER THE MECHANIC AND EXTENSIVE RESEARCH I HAVE FOUND SEVERAL OTHERS WITH THIS SAME ISSUE ON THIS MAKE AND MODEL. IT APPEARS THAT IN THE MANUFACTURING OF THE VEHICLE SOMETHING WAS DONE INCORRECTLY CAUSING SLUDGE TO BUILD IN THE RADIATOR AND THE HEAT CORE. I HAVE READ CASTING WAS NOT DONE PROPERLY, ALSO READ PROBLEMS WITH THE RADIATOR SO ADJUSTMENTS WERE MADE. I CANNOT SAY WHAT THE PROBLEM IS ONLY THERE IS A PROBLEM. MOST CARS I HAVE RESEARCHED HAVE 20,000 TO 30,000 MILES AND THIS VEHICLE VERY WELL COULD HAVE HAD THIS PROBLEM AT THIS MILEAGE ALSO. WE KNEW THE PASSENGER SIDE DIDN'T DEFROST WELL BUT ONLY FOUND THE HEAT BLEW COLD THIS WINTER. *TR